Waterworks Training began when a distributor asked us to create comprehensive instructional materials to properly train his employees and prevent costly installation errors. What started as a small project grew into a full training series developed with industry professionals, an educator, construction experts, and manufacturers. Hosted by Pak Hughes and Jim Duncan—bringing over 66 years of combined experience—the program was first released on DVD in 2006 and approved for CEUs and contact hours in several Western states.
 

As technology evolved, so did we. By 2018, we moved our training online, rebranded from WWIS to Waterworks Training, and focused on making our materials accessible to anyone with a smart device. As times changed, we discontinued CEUs and contact hours and shifted our efforts toward providing comprehensive training for every state, as well as internationally focused instruction.